BREAKING NEWS: HUGE Changes Revealed for Genie+ & Lightning Lane at Disney World – Addresses #1 Complaint

One of the biggest complaints guests have about visiting Walt Disney World is how complicated it has become, especially the Disney Genie and Lightning Lane services. Guests have been asking for changes to the service and have been wanting the ability to plan ahead since its debut in October 2021. Thankfully, Disney has listened to those complaints, and changes are coming that are beneficial for guests. Learn more below.

Here are all the details from Disney Cast Member Eric Scott:

The days leading up to a Walt Disney World vacation are always so exciting. For many, it’s a time when families and friends get the chance to reunite and talk about their must-dos while they’re here, including their favorite rides and experiences.

We enjoy hearing from guests about all the things they love, as well as how we can make their experience even better the next time. At Walt Disney World, guests have told us they would prefer to have the option to do more of their planning before their theme park day.

So, this summer we will make changes to our Disney Genie+ service and individual Lightning Lane entry, including new ways to plan ahead.

On July 24, Walt Disney World will introduce new, simpler names to provide more clarity for everyone. Disney Genie+ service will become Lightning Lane Multi Pass, while individual Lightning Lane will now be known as Lightning Lane Single Pass.

We will also be updating Lightning Lane passes to help you:

• • Make Lightning Lane plans before you’re here, for added confidence.    
  • Choose your experiences and times prior to purchasing, so you know what you’re getting.
  • Book Lightning Lane passes for multiple vacation days, all in a single day.

Here’s how Lightning Lane passes will work beginning July 24.   

Lightning Lane Multi Pass     

When you purchase Lightning Lane Multi Pass, you may make up to 3 Lightning Lane selections in a theme park, in advance of your visit. You’ll also be able to choose available times as you make your selections.

On the day of your visit, once you use a selection, check the My Disney Experience app for availability to make an additional selection.

Lightning Lane Single Pass     

Lightning Lane Single Pass will work much like it does today, where you can secure a time to ride one of our most highly demanded attractions, but you’ll now be able to make your purchase and plan in advance.

How to Plan Ahead 

Guests staying at a Disney Resort hotel and other select hotels will be able to plan Lightning Lane passes up to 7 days in advance, for their entire stay (up to 14 days). All other guests can plan up to 3 days in advance.

These advance purchase windows will let guests secure some of their must-do rides and experiences after they’ve had some time to decide what dining reservations they want to book and any other plans they may need to consider.

Guests may purchase a Lightning Lane Multi Pass, a Lightning Lane Single Pass or both. The app will also be updated to make it quicker and easier to purchase and plan, with fewer steps and a new option to purchase Lightning Lane Single Pass and Lightning Lane Multi Pass in one transaction.

Lightning Lane passes will blend features from our current services and the previously offered FastPass+ service, giving guests the choice to plan ahead and removing the hassle of planning during their vacation.

To dive into even more details, visit our website for the latest information on how to purchase, select and use your Lightning Lane passes.

Disneyland Resort will also use the new Lightning Lane Multi Pass and Lightning Lane Single pass names beginning July 24. Based on the different ways we know guests visit Disneyland Resort, the way guests purchase, select and redeem Lightning Lane passes at Disneyland Resort will remain the same.

The complimentary features of Disney Genie service will continue to be available in the My Disney Experience and Disneyland apps. As you may have noticed, both apps have also gotten a series of upgrades over the last year to make features easier to use, including making dining reservations, mobile food ordering, and more.

We deeply value the trust families place in Disney to create lasting memories and that is why we are dedicated to making updates that improve and simplify their experience.