Details for Resorts & Resort Experiences Reopening at Disney World

Now that the parks and some of the resorts have reopened we have a lot of information on what guests can expect at Disney resorts, Disney resort experience, and some rule changes that all Disney guests need to be aware of even if they aren’t staying on property. Those details are below, and we will continue to update you as we receive more information.

Here is the information listed on the Walt Disney World website.

1 – Reopening Dates

The following Disney Resort hotels are now open and accepting new reservations:

• Bay Lake Tower at Disney’s Contemporary Resort
• Boulder Ridge Villas at Disney’s Wilderness Lodge
• Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
• Disney’s All-Star Movie Resort
• Disney’s Animal Kingdom Villas – Kidani Village
• Disney’s Art of Animation Resort
• Disney’s Beach Club Villas
• Disney’s BoardWalk Villas
• Disney’s Caribbean Beach Resort
• Disney’s Contemporary Resort
• Disney’s Coronado Resort
• Disney’s Fort Wilderness Resort & Campground
• Disney’s Grand Floridian Resort & Spa
• Disney’s Old Key West Resort
• Disney’s Polynesian Villas & Bungalows
• Disney’s Pop Century Resort
• Disney’s Riviera Resort
• Disney’s Saratoga Springs Resort & Spa
• Disney’s Yacht Club Resort
• The Villas at Disney’s Grand Floridian Resort & Spa

(See #13 for what’s open at each resort including dining locations, shops, and activities).

As we open these hotels, we are taking a measured and deliberate approach to implement a number of health and safety measures based on guidance from various governmental authorities and health agencies. In addition, we currently plan to open the following Disney Resort hotels to booked guests on the following dates.

We currently plan to open the following Disney Resort hotels to booked Guests on the following dates. Please note that the reopening dates have been revised for Disney’s Polynesian Village Resort and Disney’s Art of Animation Resort.

• May 30, 2021 – Disney’s Beach Club Resort
• June 6, 2021 – Disney’s Wilderness Lodge
• Summer 2021 – Disney’s Polynesian Village Resort

While reopening dates were previously shared for Disney’s Beach Club Resort and Disney’s BoardWalk Inn, these Disney Resort hotels will remain closed until further notice, as the reopening timeline continues to be reevaluated.

Future reopening dates are subject to change and Guests’ reservations could still be modified to other Disney Resort hotels if needed.

2 -Future Reservations

Guests can now book their travel dates for select Disney Resort hotels. These include:

• Bay Lake Tower at Disney’s Contemporary Resort
• Boulder Ridge Villas at Disney’s Wilderness Lodge
• Copper Creek Villas & Cabins at Disney’s Wilderness Lodge
• Disney’s All-Star Movie Resort
• Disney’s Animal Kingdom Villas – Kidani Village
• Disney’s Art of Animation Resort
• Disney’s Beach Club Resort
• Disney’s Beach Club Villas
• Disney’s BoardWalk Villas
• Disney’s Caribbean Beach Resort
• Disney’s Contemporary Resort
• Disney’s Coronado Springs Resort
• Disney’s Fort Wilderness Resort & Campground
• Disney’s Grand Floridian Resort & Spa
• Disney’s Old Key West Resort
• Disney’s Polynesian Village Resort
• Disney’s Polynesian Villas & Bungalows
• Disney’s Pop Century Resort
• Disney’s Riviera Resort
• Disney’s Saratoga Springs Resort & Spa
• Disney’s Yacht Club Resort
• The Villas at Disney’s Grand Floridian Resort & Spa

3 – What You’ll Need

We made some important updates at our Disney Resort hotels and implemented a number of new health and safety measures.

Before traveling to Florida, please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. Guests who are under isolation or quarantine orders must not enter Walt Disney World Resort.

Please be aware that you’ll also need:

• A confirmed room reservation for your stay. Be sure to link your reservation to your Disney account to receive important information prior to your arrival—visit My Plans to get started
• A confirmed dining reservation if you’re a day Guest (not staying overnight)
• Face coverings for each Guest age 2 and up—which must be worn in all public areas, except while swimming or seated for dining
• Planning to visit a theme park during your stay? Select Walt Disney World theme parks will begin to reopen on July 11. To enter a park, both a park reservation and valid admission for the same park on the same date is required (a Disney Resort hotel reservation does not guarantee theme park access)

Also, it’s highly recommended to have:

• The latest version of the My Disney Experience app on your mobile device, with location services and notifications enabled
• Cashless or contactless forms of payment, including MagicBands, which Disney Resort hotel Guests can use to charge purchases to their Disney Resort hotel folio.

4 – Covid-19 Warning

We have taken enhanced health and safety measures—for you, our other Guests and Cast Members. You must follow all posted instructions while visiting Walt Disney World Resort.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By visiting Walt Disney World Resort you voluntarily assume all risks related to exposure to COVID-19.

5 – Health Acknowledgement

Please make sure that you have reviewed any advisories or restrictions that may be in place for travel to Florida. Visit https://floridahealthcovid19.gov/travelers/ for information. By entering Walt Disney World Resort, you are confirming that you and all persons in your party:

• are not experiencing any of the following symptoms of COVID-19 identified by the Centers for Disease Control and Prevention at CDC.gov, including:
  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
• have not been in contact with someone with confirmed or suspected COVID-19 symptoms without completing a 14-day quarantine
• are not under any self-quarantine orders

Guests who cannot confirm all of the above criteria must not enter Walt Disney World Resort.

If you need to reschedule your reservation, please call the Disney Reservation Center at (407) W-DISNEY or (407) 934-7639. If you’re a Disney Vacation Club Member, please call Member Services at (800) 800-9800.

By entering Walt Disney World Resort, you acknowledge that you understand and will abide by the above health-and-safety requirements.

6 – Disney Resort Hotel Guest Benefits

During the initial reopening period, some benefits may be modified or unavailable.

Disney’s Magical Express® Service
Complimentary airport transportation via Disney’s Magical Express service will be available for Guests arriving and departing from Orlando International Airport.

Many airlines have modified their flight schedules, so please confirm your flight information. If you plan to use Disney’s Magical Express service, contact your room reservation booking agent, or call (407) 939-1936 to make any updates to your flight information on file.

FastPass+ Service
As a result of the COVID-19 impact, FastPass+ service will be suspended for the time being as we plan to use additional queue space to manage capacity for attractions and maintain physical distancing. With that in mind, access to FastPass+ planning is temporarily unavailable. We will share updates at a later date.

7 – Cleaning

When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and serviced during your stay. Plus, common areas will receive enhanced cleaning.

Common Areas
We’ve increased cleaning in high-traffic areas such as public elevators and escalators, handrails, benches, tables, handles, restrooms and more.

Housekeeping
Prior to your arrival, your room will undergo thorough cleaning—with attention to:

• High-touch areas, like TV remotes and door handles
• Housekeeping tools will be cleaned between rooms
• Floors, which will be steam cleaned and vacuumed between Guests

Inside your room, you’ll find:

• Extra linens and towels wrapped in single-use packaging
• Individually wrapped glassware
• Double-cased pillows
• Additional items that have been cleaned and wrapped in single-use packaging

And during your stay, your room will receive a light cleaning service every other day, which will include:

• Removal of trash and used towels
• Replenishment of towels and amenities throughout the room and bathroom
• Wiping and cleaning of the vanity and counter surfaces
• Vacuuming if needed

You can also decline every-other-day service.

Please note that:

• If you’re a Disney Vacation Club Member using your Membership to stay, you’ll receive service on the 4th and 8th days, unless you decline that service.
• If there is more than one room on your reservation and you choose to decline service, your selection will apply to all rooms on the reservation.
• We reserve the right to enter any room at a Disney Resort hotel for maintenance, safety, security or any other purpose, even if the Room Occupied sign is displayed on the room door. View Walt Disney World Resort Property Rules.

8 – Transportation & Parking

Complimentary Resort Transportation

New measures are in place to promote the health and well-being of Guests and Cast Members, including:

• Transportation is operating with physical distancing measures in place, including in the load zones and queues, as well as aboard buses, monorails and watercraft boats.
• Face coverings are required at all times while boarding and using Walt Disney World transportation.
• The Disney Skyliner will load one party per gondola.
• We have added physical barriers in select places where it is difficult to maintain strict physical distancing guidelines, such as partitions inside our buses and monorails.

Minnie Van Service
Minnie Van Service is temporarily suspended.

Parking
Self-parking will be available. Valet service is temporarily unavailable, with the exception of Guests with disabilities who may require parking assistance. A valid disability parking permit is required. Parking fees apply for Disney Resort hotel Guests.

9 – Resort Services

Some Disney Resort hotel services will be modified or unavailable during the initial reopening period, based on physical distancing and health guidelines.

Changes include:

• Bell Services will deliver luggage to rooms, but will not escort Guests
• Club-level service will be temporarily unavailable
• Deliveries will only be made to occupied rooms
• In-room celebrations will not be available
• Dry-cleaning and valet laundry services will be temporarily unavailable; self-service laundry will remain available
• Shipping services will be temporarily unavailable
• Resort airline check-in service is temporarily unavailable

10 – Resort Amenities & Recreation

Amenities and recreation will be modified based on physical distancing and health guidelines.

Dining Experiences
Select dining locations will be available at Disney Resort hotels. Be sure to check your My Disney Experience app for up to date availability and hours.

Pools

• Feature pools may operate with reduced hours; leisure pools will be open 24 hours a day
• Pools will operate with reduced capacity to allow for physical distancing
• Select poolside activities may be available at select Resort hotels

Fitness Centers & Sports Courts

• Fitness centers will open in alignment with state and county regulations and may have reduced hours
• Fitness centers may have reduced hours and capacity
• Instructor-led fitness classes will not be available
• Fitness and sports courts will be open, and Guests must maintain physical distancing

Available Recreation
Activities and schedules will vary. The schedule of activities for your Disney Resort hotel will be shared during your stay.

Merchandise Locations 
In merchandise locations throughout Walt Disney World Resort, Guests will continue to discover favorite Disney items, with some modifications to the shopping experience that will help us manage capacity and foster physical distancing.

• Pin Trading: We will continue to offer Guests the opportunity to pin trade with Cast Members through the use of pin boards in select locations. Cast pin trading with lanyards will not be available at this time to maintain physical distancing.
• Delivery Option: Package delivery to the front of our theme parks or to Disney Resort hotels will be suspended. However, shipping merchandise to Guests’ homes continues to be available.
• Dressing Rooms: For the time being, dressing rooms will not be available.
• Returns: In-person returns will be available upon the reopening of our merchandise locations.

Temporarily Unavailable 
The following amenities and experiences will not be available during the initial reopening period:

• Arcades
• Campfires
• Character experiences
• Marina rentals
• Spas, salons and Bibbidi Bobbidi Boutique

Additionally, the following special offerings and childcare services will not be available during the initial reopening:

• Fireworks voyages and tasting cruises, including the Pirates and Pals Fireworks Voyage
• Fun runs
• Wonderland Tea Party at Park Fare
• Hula lessons
• In-room childcare services
• Mermaid school
• Special classes and programs—including culinary, cultural, and animal programs

11 – Check-In Online

To aid in physical distancing efforts, we strongly recommend that you use Online Check-In Service in advance—online or with the My Disney Experience app.

When your room is ready, you’ll get a room-ready notification. Then, you can use either a MagicBand or the My Disney Experience app digital key feature to enter your room!

If you don’t receive your MagicBand(s) prior to your vacation, simply use the My Disney Experience app as a digital key to enter your room. At your convenience, you can visit the Front Desk to pick up your MagicBand(s).

12 – Automatic Checkout

On your scheduled checkout day, you’ll be automatically checked out of your room—so you don’t have to visit the Front Desk (unless you have unresolved charges to your Disney Resort hotel folio).